Anthony J. Pennings, PhD

WRITINGS ON DIGITAL ECONOMICS, ENERGY STRATEGIES, AND GLOBAL COMMUNICATIONS

Emerging Areas of Digital Media Expertise, Part 2, Data Analytics and Visualization

Posted on | August 11, 2015 | No Comments

This post is the second part of a discussion on what kind of knowledge, skills, and abilities are needed for working in emerging digital media environments. Previously I pointed out that students gravitate towards certain areas of expertise according to their interests and perceived aptitudes and strengths. I discussed Design, Technical, and Strategic Communication aspects of new digital environments. Below I examine Data Analytics and Visualization starting with the importance of metrics in media and other industries.

Understanding metrics is an important aspect of global media and culture industries. Measurements of magazine and newspaper circulation, book readership, as well as television and radio audiences, have each had a distinguished history in the media field. The Nielsen ratings, for example, have been a crucial part of the television industry and its ability to attract advertisers. The introduction of digital technologies have made them even more important, and Nielsen has expanded its monitoring activities to PCs and mobile devices.

Search engines, social media platforms, and a myriad of new media applications on the web and mobile devices have increased the production of useful data and new systems of analysis have augmented their utility. Analytics is directly involved in monitoring ongoing content delivery, registering user choices, and communicating with fans and other users. They also connect incoming flows of information to key organizational concerns about financial sustainability, legal risks, and brand management involved in digital media activities. This type of information is increasingly important for management of private and public organizations.

Organizations are beginning to acknowledge the importance of social media metrics across the range of corporate and non-profit objectives, especially those that involve legal, human resources, as well as advertising and marketing activities. These new metrics can be roughly categorized into three areas. At a basic level, they are granular metrics that quantify activities like the number of retweets, check-ins, as well as likes and subscribers.

Strategically, metrics can also be useful for designing new products and services, facilitating support and promoting advocacy for an organization, fostering dialogues about products and services, and monitoring marketing/social media campaigns. Lastly, metrics are of particular concern to upper management as they can be useful to provide information on the sustainability of an organization. Those in the “C-suites” (CIOs, CFOs, COOs, and CEOs) can use the information on an organization’s financial status, technical performance, and legal risks to assist management decision-making. Metrics present connections from social media investments to key concerns such product development, service innovation, policy changes, market share, and stock market value. Recognizing the increasing utility of metrics, dashboards have grown in importance to management as a way to collect and display data in a visually comprehensive way.

The increased attention on metrics has suggested an era of “big data” analytics has emerged in the digital media sphere. The collection of unstructured information from around the web (as opposed to pre-defined, structured data from traditional databases) present unprecedented opportunities to conceptualize and capture empirical information for various parts of an organization. Techniques such as pattern and phrase matching use new types of algorithms to capture and organize information from throughout the Internet, including the rapidly growing “Internet of Things” (IoT). The result is a transformation in the way commerce, politics and news are organized and managed.

Combined with artificial intelligence (AI) and natural language processing (NPL) for instance, cognitive systems like IBM’s Watson are disrupting industries like healthcare and finance. Watson made a spectacular debut by beating two human contestants on the TV game show Jeopardy, a challenging combination of cultural, historical and scientific questions. While Watson is struggling to catch on, AI is emerging in autonomous vehicles, voice recognition, game systems and educational technology. They could have a major impact on cultural and experience industries as well.

Project managers and media producers can use the data to see connections between content/cultural products, audience participation, customer satisfaction, and market share. Those in the “C-suites” (CIOs, CFOs, COOs, and CEOs) can use the information on financial status, technical performance, and legal risks. Besides assisting management decision-making, analytics can provide useful performance information, and improve the development of new content products, cultural expressions, and experience-based services while targeting them to individual customers. New developments like AI-assisted genre innovation and other incursions into the creative process are a justifiable means for concern, cognitive-logistical support for cultural event planners, film surveyors, and other creative content producers could be a welcome provision in the cultural/media industries.

This move to big data requires the ability to conceptualize and enact strategies for data collection, analysis, and visualization. Students should develop an appreciation for research and statistical thinking, as well as visual literacies and competencies for representing information and designing graphics that display data results in interesting and aesthetically appealing formats. The ability to identify and capture data from spreadsheets, the web and other online sources is important, as well as the ability to formulate pertinent questions and hypotheses that shape data research and models that can help explain or predict human or system behaviors.

Not everyone will be comfortable with these new types of data collection and intelligence-producing systems, but like them or not, AI and big data are encroaching rapidly on modern life.

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Honolulu, Hawaii during the 1990s.

The FCC Helps Business Go “Online”

Posted on | July 16, 2015 | No Comments

The use of computers was starting to become an important tool for businesses by the mid-1960s and with the introduction of timesharing, a communications component was adding value and enhancing productivity. Factories began using data processing to control chemical flows and machine tools and warehouses used them to monitor inventories. Bank branch offices started to use minicomputers to process the day’s transactions and transmit the information to the bank headquarters. These new applications of computer communications were highly valued by the financial industries that were about to apply them in globally revolutionary ways.

The term “online” emerged as a way to avoid the FCC’s purview to regulate all communications.[1] While the nascent computer industry was experimenting with data transfer over telephone lines, it was coming to the attention of the FCC whose responsibility according to the Communications Act of 1934 was to regulate “all communication by air or wire.” The agency initiated a series of “Computer Inquiries” to determine what, if any, stance it should take regarding data communications.[2]

The First Computer Inquiry initiated during the 1960s investigated whether data communications should be deregulated. But just as important, it provided an early voice for the computer users to initiate change in the telecommunications network structure. It was after all, a time in which the only thing attached to the telephone network was a black rotary phone sanctioned by the Bell System. Computer One’s verdict in the early 1970s was to grant more power to corporate users to design and deploy a data communications infrastructure that would best suit their needs. The FCC subsequently created a distinction between unregulated computer processing and regulated telecommunications.

Such a differentiation did not ensure however, the successful growth and change of network services for eager corporate computer users. Computer Two was initiated in 1976 amidst a widespread adoption of computer technologies by the Fortune 500. But they needed to use the basic telecommunications infrastructure that had been largely built by AT&T. Although AT&T’s Bell Labs had invented the transistor and connected SAGE’s radars over long distances to their central computers, they were not moving fast enough for corporate users. The Bell telephone network was preoccupied with offering universal telephone service and did not see connecting large mainframes as a major market, at first.

Their hesitancy was also the result of previous regulation. The Consent Decree of 1956 had restricted AT&T from entering the computer business as well as engaging in any international activities. The FCC’s decision at the conclusion of the Second Computer Inquiry allowed AT&T to move into the data communications area through an unregulated subsidiary. However, the ultimate fate of domestic data communications would require the resolution of a 1974 antitrust suit against AT&T. In 1982, the Justice Department’s Consent Decree settled against the domestic blue chip monopoly and broke up the company. This action had a dramatic influence on the shaping of data communications and the Internet until the Telecommunications Act of 1996.

In retrospect, Computer One and Computer Two determined that the FCC would continue to work in the interests of the corporate users and the development of data communications, even if that meant ruling against the dominant communications carrier.

Notes

[1] See Schiller, D. (1982) Telematics and Government. Norwood, NJ: Ablex Publishing Corporation for background on the word “online”. p. 22.
[2] The Communications Act of 1934 was one of the last of the New Deal reforms.

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Honolulu, Hawaii during the 1990s.

SAGE, SABRE and the Airline Industry

Posted on | June 17, 2015 | No Comments

Military funding lead to the invention of the modem and other data communications technologies for a North American defense system. This grid of radar and other sensors connected to central computers with over a million miles of telephone line. Its headquarters would later be located deep within the Colorado Cheyenne Mountains and be the model for the WOPR, the errant machine in movie War Games (1983). The first commercial application of that technology was adopted by the airline industry.

In 1952, IBM had been chosen along with MIT to build 56 large computers (at nearly $30 million each) for the SAGE defense project.[1] In addition to access to the considerable knowledge base about electronics at MIT and the billions of dollars it earned, IBM also developed very valuable expertise in engineering and production know-how required to design and mass produce printed circuit boards and magnetic core memories. As SAGE was effectively the first wide-area network, the technology translated over the next few years into a new project to combine data processing and communications called Semi-Automatic Business-Research Environment (SABRE).

The airlines, in particular, had an interest in coordinating their activities over long distances, much like the railroads. Pan Am, for example, was growing rapidly as a commercial airline and needed computer and communication facilities to integrate its passenger reservations and cargo control. The company would later implement this “Panamac” computer communication system, but in the early 1950s, this was still an impractical ideal. Both computers and telecommunications still needed to undergo major technological improvements before this vision could be implemented.

SABRE was installed by American Airlines in 1964 and used the SAGE technology to track and coordinate airline seats. Some 1200 terminals were connected to the large mainframe computer over 12,000 miles of telephone wires.[2] During the 1960s, Pan Am developed a network of computer hookups from Honolulu to Europe. Messages extending beyond had to be relayed through telegrams, telex, and leased telegraph lines. United Airlines also had a communications network running at this time that would incorporate 105 cities.

The computerized system reduced the need for reservation processing staff and improved the load factor on flights. Computers helped democratize airlines so others besides the “Jet Set” would be able to use them. In an era of rapidly increasing business, airlines were able to manage and allocate passenger seating and cargo much more efficiently.[3]

The SABRE network was developed for the airline business, but it also became the first real-time transaction processing system used for hotel reservations, industrial process control, and automated financial transactions.[4] SABRE would remain a crucial airline reservations system for travel agents around the world until the commercialization of the Internet; they began to offer Travelocity, one of the premiere e-commerce sites on the World Wide Web.

SAGE and its SABRE offspring provided the model of command, control, and communication for industry using computers. The strategic importance of communications was well known for posts and telegraphy. Telegraphs had been crucial for modern businesses for nearly a century. Electronic voice communications had been recognized for connecting business as early as 1877 when J. Lloyd Haigh ordered the first subscriber line over the unfinished Brooklyn Bridge to connect his office at 81 John St. in Manhattan to his factory in South Brooklyn.[5] SABRE was the first wide area network for computer control and coordination.

Computer communications presented a new opportunity to operate business at a distance. While data could be punched on paper cards or transferred to magnetic tape and then moved to remote locations, electronic transmission offered speed and immediacy. Computers were connected “inplant”, within and/or between buildings without the use of a common carrier or “out-plant” connecting separate premises through lines bought or leased from a telecommunications company. In the 1960s corporations started to piece together data links with leased alphanumeric and voice lines.

Notes

[1] Edwards, Paul, N. (1997) The Closed World: Computers and the Politics of Discourse in Cold War America. p. 101.
[2] Burg, Urs. Von. (2001) The Triumph of Ethernet: Technological Communities and the Battle for the LAN Standard. Stanford, CA: Stanford University Press. P. 56.
[3] Martin, J. (1976) Telecommunications and the Computer. 2nd Edition. Englewood, N.J: Prentice-Hall.
[4] Flamm, K. (1988) Creating the Computer: Government, Industry and High Technology. Washington D.C: The Brookings Institute. p. 89.
[5] My gratitude to Professor Jan Mainzer at Marist College for providing this reference. She provided photocopies of The City of New York (1915) by Henry Collins Brown, NY: Old Colony Press.

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Honolulu, Hawaii during the 1990s.

Copyright Protection and Fair Use for Creative Industries and Education

Posted on | May 16, 2015 | No Comments

Disclaimer: The following is a brief overview related to copyright issues and should not be considered legal advice.

Copyright protections for “creative industries” and their cultural, informational and entertainment products are central to economic and educational development. They address crucial issues about the incentives for developing creative works and investing in creative projects. They also determine the flexibility of authored works for education purposes, including distance learning.

The U.S Constitution recognized early the social value of such arrangements in Article I, Section 8, Clause 8 when it codified the following:

    “To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries.”

Known later as the “Copyright Clause” it encoded the recognition that incentives and protections were needed for the country’s development. While the U.S. was mainly an agrarian society, the printing press was in wide use throughout the urban areas of the colonies. The politics of the printing press were a big issue in European countries and crucial to the American Revolution. Copyright legislation had been passed by an act of the Parliament in Great Britain in 1710 with the Statute of Anne to provide for protections regulated by the courts and government rather than trade guilds. These protections have become a priority in a world dominated by codification and commodification of expressive values. Works protected include dramatic, graphic, literary, musical, choreographic, pictorial, sound and video recordings.

In the US, protection of copyright was first granted with the Copyright Act of 1790 and was followed by the Copyright Act of 1909 that allowed for copyrights to be renewed. The Copyright Act of 1976 superseded all previous US copyright law and extended the term of copyright. It was noted for its codification of the doctrine of “fair use.”

The notion of fair use allowed some use of copyrighted materials for criticism, news reporting, research, scholarship and teaching purposes. The factors that went into the determination of fair use had to do with whether the use was for commercial or educational uses, whether the copyrighted work was factual or fictional and the degree of creativity in the original work. Also, how much of the original work was used. Another issue has been how the use would affect the market or potential market for the protected work.

Copyright in the US harmonized with the global system when Congress passed the Digital Millennium Copyright Act (DMCA). It was signed into law by President Bill Clinton on October 28, 1998 and was notable for its incorporation of international copyright law developed by the World Intellectual Property Organization (WIPO) and the World Trade Organization (WTO). It implemented 1996 WIPO treaties, particularly the WIPO Copyright and Performances and Phonograms Treaties Implementation Act and the WIPO Copyright Treaty that focused specifically on digital works.

The DMCA amended the United States Code to extend the reach of copyright protection, criminalized actions and devices that circumvented rights management, as well as limited the liability of online service providers for copyright infringement by their users. It also provided protection for computer and digital device repairers so they could make temporary and limited copies of copyrighted materials during maintenance and repair work.

The DCMA also provided some protection for the use of copyrighted materials in distance education although stronger protection in the US was provided on November 2nd, 2002 when The Teach Act was signed into law by President Bush. Officially known as the Technology, Education and Copyright Harmonization Act, it was part of the larger Justice Reauthorization legislation (H.R. 2215). It redefined the terms and conditions on which nonprofit educational institutions in the U.S. may use copyright protected materials in distance education. This includes websites like my own, as well as course materials on other digital platforms and technologies.

This video is a good starting point for understanding The Teach Act.

It should be emphasized that the legislation does not give carte blanche for the unlimited use of copyrighted materials.

Citation APA (7th Edition)

Pennings, A.J. (2015, May 16). Copyright Protection and Fair Use for Creative Industries and Education. apennings.com https://apennings.com/media-strategies/copyright-protection-and-fair-use-for-creative-industries-and-education/

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Hawaii in the 1990s.

YouTube’s Tenth Year Anniversary

Posted on | May 4, 2015 | No Comments

Well, YouTube is 10 years old. Or at least it’s been a decade since the first video was uploaded. On April 23rd, 2005, YouTube co-founder Jawed Karim uploaded an 18-second clip titled, “Me at the Zoo.” Here it is:

By April 2015, YouTube had over 1 billion users. It was also uploading collectively over 300 hours of video every minute.

Here are some statistics on Youtube usage published in April as well.

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Hawaii in the 1990s.

Emerging Areas of Digital Media Expertise, Part 1

Posted on | April 28, 2015 | No Comments

A couple of years ago I was working with a group of Digital Media MBA students doing an independent study course and it helped me conceptualize some changes going on in the industry and related employment changes. In extensive discussions about their goals and their perspective on the dynamic high-tech sector in Austin, I began to reflect on the trajectory of the digital media field and what types of knowledge, skills, and abilities were becoming increasingly required. I was also getting feedback from media managers and venture capitalists about what they were looking for in new and re-trained employees.

I decided to post six areas of expertise media and information management students were gravitating towards, based on their interests and competencies. I suggested the terminology “digital media archetypes” to refer to the “recognizable character types that emerge from the systemic organization of activities and responsibilities in the modern digital environment.” Individuals look to situate themselves in occupations according to their interests and perceived skill sets and knowledge. Sometimes they specialize and sometimes they incorporate overlapping areas.

The major areas of digital media expertise:

Design/Composition
Technical/Programming
Strategic Communications
Analytics and Data Visualization
Business Management
Global Knowledge

Work environments involving global media and culture environments require and utilize various combinations of design, technical, communications, analytics, global knowledge, and business acumen. Most people may specialize in one or two areas of expertise; others may take on many, particularly in small organizations. Still others may take on leadership roles that require them to establish rapport with, and orchestrate people with different types of competencies to accomplish different types of creative tasks.

Design/Composition

Design abilities require the refinement of aesthetic sensibilities creative abilities, and the mastery of media skills. This may involve a number of imaginative activities involving image composition, info-graphic construction, video editing, page layout, typography selection, character drawing, and user interface schemes.
Understanding how human users interact with a design is important, particularly with the proliferation of touchscreen and other “human” interface technologies that provide haptic as well as visual feedback.

Design skills involve aligning informative and iconic content elements, organizing similar types of information, setting up intriguing contrasts, and repeating important elements. A website for example needs a structure with a logo in a predictable place, navigational systems that are quickly decipherable and easy to operate, chromatic texturing and shading, typographies that convey the intention of the site, and meaningful content that is sharply aligned and easy to read.

Visual literacy and skills remain vital to design and media quality. Composing a shot or constructing a grammatical sequence of meaningful images continues to grow as a fundamental media production competency. Capturing authentic or staged moments with digital photography has been given a new impetus by social media sites such as Instagram, Facebook, Pinterest, and photo sharing sites such as Fotki.com with their ability to distribute widely and encourage commentary, tagging, and feedback.

High definition camera phones, with near broadcast quality, provide extraordinary amounts of content for news programs, DIY social entertainment, and source materials for ads and public relations videos. Youtube, Google+, Facebook and other social media sites like Snapchat, Twitter, and Vine provide outlets for creative camera work. Drones now provide an extraordinary new source of visual content. Even the construction of virtual reality environments for games and other simulations require knowledge of camera perspectives and environmental compositions. Of course, television and film still provide a number of opportunities for camera work.

Design activities often draw on global, regional and local knowledge. They frequently infuse cultural, social and economic contexts and meaning into their work. Lastly, design projects require strong execution skills that may require both working independently as well as with groups or partners.

Technical/Programming

Technical skills for these areas may include computer coding and networking skills, but primarily involve mastery of specific software applications involved in the production of media content. These might relate to animation, games, photography, television or movies. While being able to code in HTML5, Javascript, node.js or a C language is extremely useful, as is being able to configure a Local Area Network or a Content Delivery Network; technical expertise in the global media will more often involve combining artistic and creative abilities with these new “cultureware” applications. Furthermore, the management of teams of technical media specialists and their creative counterparts requires a unique combination of leadership, accounting, collaboration, and project management skills.

While applications tend to change over time, Adobe’s Audition, Illustrator, and Photoshop are central to creative media production in a wide range of industries such as book, magazine, music, and web publishing. Autodesk’s Maya 3-D software is the current standard in game development, video animation, as well as building and environmental design. Avid’s non-linear editing suites are used to compose musical soundtracks, edit news stories, color correct TV advertisements, and structure the workflow of visual editing for movies, sports and other complex video arrangements such as e-commerce product demos. Avid’s ISIS systems not only store and manage large amounts of HD, 2K, and 4K digital media but allow teams from around the world to add files, collaborate on storylines and edit simultaneously in real-time. Avid’s Media Composer now handles 4K editing.

Strategic Communication

Communication is central to advancing personal and organizational goals. It is central to aligning internal management and employees and connecting with external clients, customers, and vendors. Social networking and other digital media are proliferating and augmenting or replacing traditional media. Social networking, mobile telephony, text messaging, video conferencing, email and virtual reality are some of the new forms of mediated communications that each present new challenges and opportunities for profit and non-profit organizations.

Communication and digital strategists are people who analyze and solve organizational problems with communication skills and digital media tools. They combine a deep understanding of how organizations work with powerful new abilities in design, media production, media analytics, writing, cultural and global sensitivities. They orchestrate the use of media channels and platforms to promote agendas or products.

The dynamism of digital technologies has renewed the validity of Communication and its various sub-disciplines such as organizational communication, rhetoric, dispute resolution, nonverbal behavior, computer-mediated communication, mass communications, semiotics, public relations, advertising, speech, film and television analysis, discourse analysis as well as drama and theatre.

Communication has a rich history of not only studying the communications and media industries but interpersonal and speech processes as well. Furthermore, the area has a strong tradition of developing and using methodologies that are both empirically based and generalizable to lived social situations. Diffusion of innovations and network analysis are two examples of communication research that are extremely applicable to today’s Internet-enhanced social media environment.

The famous Lasswell model above provides a useful conceptualization of the communication process and identifies key roles and components: communicator, message, medium, receivers, and the effect that is produced. This model was turned into the popular saying in the field: “Who? Says what? In which channel? To whom? With what effect?” These generate a Lasswell Modelseries of questions relevant to advertisers, publishers, and others involved in media and cultural production. Understanding the varieties of media firms or the people who are eligible to speak; the types of meaningful messages created; the influence of the medium on the audio, visual and written content that are transmitted through media channels; and also the influence of the messages and processes on audiences and individual receivers that decode and interpret the communication.

In the next section, I will cover the three other areas I mentioned above. These are Analytics and Data Visualization, Business Management, Global Knowledge.

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Hawaii in the 1990s.

Lotus Spreadsheets – Part 4 – Symbols and Lists as Administrative Technologies

Posted on | February 14, 2015 | No Comments

Spreadsheets like Lotus 1-2-3 were designed to facilitate organizational coordination and activity by setting up relationships between symbolic and material resources. Using a grid structure, spreadsheets achieve their efficacy by combining the following components:

  1. symbolic representation;
  2. lists;
  3. tables;
  4. cells and;
  5. formulas.

In this post I will examine how the first two components, symbolic representations and lists, have developed as epistemological technologies that organize administrative knowledge and came together to make the spreadsheet useful. In a future post I will examine tables, cells, and formulas.

Writing processes using letters and numbers have been historically potent technologies involved in actively constituting business and other social formations through symbolic representation. Letters representing sounds and ideographic characters representing concepts were crucial inventions for managing bureaucracies and facilitating trade relations. By capturing the sounds of oral language with written marks, conceptual understanding could be represented, stored, and communicated in new ways. Writing came to be a trusted system for registering and categorizing facts and truth.

Historically, this was not always the case. Symbolic representation achieved credibility in the West through a long process that had mercantile writing at its core. Accounting methods originating in the 13th century that turned narratives into written and numerical facts helped create what Mary Poovey called an “epistemological revolution.” This included not only capitalism, but the rise of the modern state and the gradual acceptance of the scientific method and “positive” facts.

This worldview, often called positivism or empiricism, unlike theology, privileged the development of facts and knowledge based on sensory experience that could be verified by logic, mathematics, or science. The spreadsheet requires the ability to symbolically itemize facts in phonographic (sound), ideographic, or numerical form and organize them spatially in columns and rows to create additional significance.

Lists have been an especially potent visualization tool. “List” is both a noun and a verb; a thing as well as a process. The list emerged as a decontextualized, verbless use of words that nevertheless provided a list_expensespowerful technique for historically managing temples, palaces, and eventually the modern corporation. Lists create boundaries that both distinguish individual entries within the list, as well as separate its items from those on the outside. Lists organize meaning in new ways. They establish classifications and relationships between previously disparate items.

Listing encourages an interrogation. This process encourages analysis of the list’s entries, either individually and/or as a group, allowing operations that may reveal new summations and taxonomies. Hobart and Schiffman reinforced this view, “In contrast to the flow of speech, lists create boundaries, which both distinguish the individual entries within the list, and separate all its items from those outside. These internal and external boundaries encourage the scrutiny of its entries, individually and as a group, revealing the possibility of new classifications.”[1]

Jack Goody divided lists into three different categories: retrospective (inventory), prescriptive (shopping), and lexical. The retrospective or inventory list was used mainly for administrative purposes to keep track of things.[2] The property of an estate, for example, would have jewels, cattle and other animals, an itemization of foodstuffs paid or owed taxes. etc. Lists helped keep records for the monarchy: treasury, soldiers, armaments, nobles and their kin. It was also a key technology for the bureaucracies of the emerging system of nation-states that developed a keen interest in tallying the population and its characteristics. Lists were also kept by cleric-scientists who began the recording of natural facts: astronomical events, climate factors, wild animals, etc.

For merchants, the inventory list became an indispensable component of double-entry bookkeeping, an accounting system that helped lay the practical and ideological foundation for modern capitalism. While Luca Pacioli, a mathematician turned Franciscan monk, is credited with popularizing the technique around 1494. It was developed over hundreds of years by merchants in Venice and around the Mediterranean. The first recorded examples date to around 1300. It involves several measures starting with a list of short narratives describing a transaction, a debt, a loan. Several other steps resulted in the reduction to numerical monetary figures under two categories, debits and credits. Finally, at the end of the day (or week) a tally of the two lists needed to be equal.

Goody’s other two list types are the prescriptive lists; basically to-do lists, like a shopping list. This is a series of recorded things to be done or accomplished. They pre-script a future activity. Finally, lexical lists stored related words and meanings like a dictionary. They were important for the formulation of various types of knowledge.[3] List technology is a crucial component of the spreadsheet. Historically, lists have allowed thoughts and speech to be symbolically materialized – to be inspected, reviewed, and rearranged in new and novel ways not available before the development of writing.

Although mainly written vertically in a column, lists can also be contained in the rows of a spreadsheet. In a future post, I will be looking at another important meaning-creating technology that shaped the capabilities of the spreadsheet. The table, a conjunction of vertical lists or “columns” with horizontal lists called “rows”. Tables added new dimensions to a list, creating new relationships, classifications and intersections that point to particular values. The technology of the timetable, for example, has made modern transportation such as the railroad and air travel possible by ordering the time-space location of multiple vehicles in schedules that give passengers choices to select.

Notes

[1] Quote on the list from Information Ages: Literacy, Numeracy, and the Computer Revolution by Michael E. Hobart and Zachary S. Schiffman. Baltimore and London: The John Hopkins University Press. p. 46.
[2] A lot of my thinking emerged from reading Anthony Giddens, particularly his (1981) A Contemporary Critique of Historical Materialism. Vol. I. p. 94-95. I’m also indebted to a very good paper “un-Black Boxing the List: Knowledge, Materiality, and Form” by Liam Cole Young, Western University Canada for Goody’s different types of lists.
[3] Jack Goody’s (1984) Writing and the Organization of Society is one of the seminal books on the politics of the list.

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AnthonybwAnthony J. Pennings, PhD is the Professor of Global Media at Hannam University in South Korea. Previously, he taught at St. Edwards University in Austin, Texas and was on the faculty of New York University from 2002-2012. He also taught at Victoria University in Wellington, New Zealand and was a Fellow at the East-West Center in Hawaii in the 1990s.

Railroads and Western Union Connect a Continent

Posted on | February 11, 2015 | No Comments

This is a section from my upcoming book Information and Financial Technologies in Early America: Telegraphy, Tabulation, and Time-Space Power..

The geographic expanse and rugged terrain of the American West presented major challenges to overland transportation and the expansion of telegraphic communication. Attempts to conquer these obstacles would shape the American frontier for years. The fate of the railroad was intrinsically intertwined with land-based telegraphy, and with the outbreak of the Civil War, both the railroads and telegraph would be corporately organized, and their diffusion accelerated.

The movie Western Union (1941) by German Director Fritz Lang presents an interesting, although somewhat racist, depiction of the venture to expand the telegraph’s reach towards the Pacific.

Railroads and telegraphic lines developed initially in the Northeast, but the promise of the West lured the Eastern population and required technological solutions. The rough terrain made travel very difficult. One of the first technical successes that made transportation (and thus communication) more practical was the Erie Canal, completed in 1825. It successfully connected New York’s Hudson River to the Great Lakes and made Chicago a focal point for the Midwest’s aspiring commodities markets (thus further isolating the South). Texas was integrated in 1845 and the Oregon Territory the following year. Mexico ceded its territories in the West in 1848, and California became a state in 1850. California’s population quadrupled over the ten years after the discovery of gold.[1] As the US widened its population and Westernized economy, communication and transportation systems became more important.

Moving goods and people to and from California to the East Coast proved tricky. The route by sea necessarily required a ship to steam around the southern tip of South America. Water transportation involving the Midwest relied heavily on the Mississippi River and the Gulf of Mexico. Both trips, however, required traversing the hurricane-prone Caribbean and the southern US coast. For example, the steamship Central America sunk in a storm off the coast of the Carolinas with some 500 passengers and 21 tons of gold. It was on its forty-fourth trip when its demise came on September 12, 1857. Along with the tragic loss of life, the sinking sparked panic among traders on Wall Street, who were desperately anticipating the arrival of the ship’s precious metal cargo to increase the nation’s money supply.

Alternatively, travelers could travel by horseback or wagon some 1,600 miles from Kansas City to the Pacific or through the malaria-plagued Isthmus of Panama. Suitable road development suffered in the West as construction had been left to the individual states after older states sensed little benefit in subsidizing better transportation in the newer states. State support of the railroad development became contentious after the Panic of 1837 hampered state credit and capital flows from Eastern and European investors. Although growth returned in the 1850s, a series of investment problems hindered the expansion of the train system as European investors suffered from stock manipulation. Thus, it was primarily up to the federal government to ensure the western development of the railroads.

In 1855, a Committee on Pacific Railroads was formed by Congress to hasten the completion of transcontinental endeavors. Army Topological Engineers were sent to scout routes for the railroads and telegraph lines to make forays into the West. In anticipation, the Pony Express Pony Express was set up to carry mail across the country. The horses carried commercial and political messages and documents that helped coordinate the telegraph line construction. Although the riders could traverse the two thousand-mile route that stretched between St. Joseph, Missouri, and Sacramento in about ten days, they would soon be replaced by the efficiency of the telegraph that carried messages in minutes.

It took the initiative of President Lincoln and Congress to effectuate a more extensive transportation and communications grid for the country. Transportation infrastructure lagged until the Civil War and Lincoln’s resolve to secure the West. Motivation increased after silver was found in Nevada in 1859 and the Gold Rush’s expansion to Colorado’s Pike’s Peak the following year. Lincoln saw the preservation of the Union not only in North-South terms but also in incorporating the vast expanses of the West.

A semaphore telegraph was constructed on San Francisco’s “Telegraph Hill” in 1849 to notify the city’s merchants when ships were sighted entering the Golden Gate. It used raisable pole-and-arm signals that could form various configurations with specific meanings, such as a sailing boat, steamer, etc., as well as their type of cargo. Knowing a ship’s impending arrival and its load could affect local merchants’ prices for those goods and commodities. It was rendered obsolete in 1853, when the California State Telegraph Company began constructing telegraph lines to connect San Francisco with San Jose, Stockton, and Sacramento. Soon, the California Legislature offered a $6,000 a year incentive complete a telegraph line across the continent.

In June of 1860, Congress passed the Pacific Telegraph Act of 1860, appropriating $40,000 a year, for ten years, for the construction and maintenance of a line of telegraph connections between the Atlantic and Pacific coasts. The Secretary of the Treasury advertised for contractors, and it went to Western Union due to its high bid and the withdrawal of other contenders. Competing companies in California agreed to work together and fund the upstart Overland Telegraph Company, to build the lines between San Francisco and Salt Lake City in Utah. Western Union, which had already consolidated many telegraph companies in the eastern states, formed the Pacific Telegraph Company and committed to building the telegraph line from Omaha to the connection with the Overland Telegraph Company near Salt Lake City.

Edward Creighton, whose character is featured in the Western Union movies above, surveyed the route of the proposed telegraph line between Omaha and Sacramento and dug the first post hole for the telegraph line on July 2, 1861. Creighton, who had managed construction on the eastern side, was noted for establishing good relationships with many Native American tribes along the route. The California State Telegraph Company, with additional federal funding, extended its lines eastward. The line ran from Omaha through Fort Laramie, along the famous Oregon Trail, until it veered off into Utah.

Provisioning the construction was difficult, especially providing lumber for poles throughout the plains of the Midwest. Confederate spies, Native Indians, and outlaw gangs created additional problems. Mormons were particularly useful in the final stages, especially as fears of the oncoming winter mounted. On October 24, 1861, Western Union Telegraph Company workers linked the eastern and western telegraph networks at Salt Lake City, Utah. Instantaneous telegraphic communication between Washington, D.C., and San Francisco was possible for the first time.[2] Western Union soon absorbed both companies and became the first US corporation to span the nation.

After the Civil War had erupted in April 1861, the North debated and took several measures to encourage the pacification and settling of the West. One, the Homestead Act of 1862 encouraged western development by no longer selling but instead offering ownership to those who settled and cultivated the land. Two, the Railways and Telegraph Act of 1862 nationalized the emerging technological infrastructure and mobilized West Point graduates and other military personnel to propel its development. The Union assigned military units to help protect the construction and, unfortunately, engaged in widespread genocide of Native Americans to eliminate any threat to the Western advance. Three, the U.S. government took an active role in expanding both the reach of the railroads and the telegraph. The Pacific Railroad Act chose two companies to link Omaha, Nebraska, with Sacramento, California, and thus complete the transcontinental railroad.

General Herman Haupt took over the North’s railroads and turned them into a crucial logistical tool. Originally from Philadelphia, he chose railroad engineering after graduating from West Point at the age of eighteen. When the war broke out, he offered to serve the North as a civilian. At first, he was assigned to the Army of Virginia, where he took the position of colonel to expedite his charge to bring order to the chaotic state of the railroads in that area of the country. There, he designed the responsibilities of the Department of Military Railroads: inventory the railroads and their distances, assess their condition, and determine the availability and prices of materials and labor for building and maintaining the lines. Haupt’s railroads were used to quickly move large numbers of troops to the battlefield as well as ammunition, other equipment, and food. It proved crucial at Chattanooga the next year as the North quickly moved nearly 23,000 soldiers, ten batteries of artillery, and 100 cars of supplies from Virginia to the front in Tennessee.

After the war, Haupt and many other officers went to work for various railroad and telegraph companies. These were the vanguard companies of the modern corporation, and the military officers had the best training for running large, technologically complex operations. Leading troops into battle, or coordinating the massive supply lines needed for modern armies, provided the experience necessary to build railroads and telegraph lines. Military regiments were also used to build and protect this rapidly growing infrastructure. However, western expansion, in particular, presented numerous problems for the fast-growing industries that faced contending threats from criminal gangs, Native Americans, weather, and wild animals. .

Several Republican businessmen organized in California California to build a railroad to build a railroad through the rugged mountains of western America. Most prominent of these was Leland Stanford, California’s future governor, and Stanford University’s benefactor. One of the many abolitionists who wanted to stay connected to the Union, he helped raise money for the project and lobby Congress. In 1862, Congress passed the Railroad Act of 1862, and Lincoln signed legislation to help build the Missouri River-California railroad. The Act authorized two companies to build the transatlantic railroad. One was the Central Pacific Railroad, chaired by Stanford. It would go east from Sacramento through the Sierra Nevada Mountains. The other company, Union Pacific, would go West from Omaha, Nebraska, over the Great Plains and through the Rocky Mountains. To help the process, the government gave the companies 20 square miles for each mile of track laid.[4]

The work was long and arduous, but the two companies persisted. The Central Pacific had difficulty getting through the Sierra Summit and its 1600 feet of granite. It hired Chinese crews to bore through the summit and several other mountains with gunpowder and nitroglycerin. Sioux and Cheyenne raided the Union Pacific lines and cut telegraph wires, but the company made faster time than their Western counterparts. They only had to cut through four mountains as they traversed the Rocky Mountains. Their real challenges came with the dry desolation of the Nevada desert and persistent financial problems. Droughts of water and cash plagued the western trek, and Dr. Durant, its director, was accused of bribing Congressional members to garner additional support. Persistent labor shortages also hindered progress, but with the end of the Civil War, many soldiers and officers went west to help finish the project.

Despite record snowstorms during the 1867 and 1868 winters, the two companies connected their tracks on May 10, 1869, at Promontory, Utah. The endeavor took six years, and over 21 million acres of land were awarded to the two companies as well as generous subsidies. The event was highly anticipated nationwide and was one of the first true national media events. Telegraph lines were already connected to Promontory, and telegraphers stood by to signal the event. Leland Stanford of the Central Pacific Railroad was invited to drive the last spike. Crowds eagerly awaited the news as they gathered around telegraph offices in San Francisco and other cities. The final spike was wired to the telegraph to signal the event. Although Leland missed on his first attempt, the telegrapher signaled three dots indicating the spike had been driven into the rail. Celebrations commenced throughout the country, and the Liberty Bell was even struck gently in Philadelphia to mark the occasion.[5]

These two technologies became highly dependent on each other. As the transcontinental railroads became the major mode of transportation for most parts of the United States, it also aided the construction of telegraph lines. The telegraph lines provided for the expansion of business, government, and news operations. The vast expanse of the western US frontier provided ample natural resources for the burgeoning economy and a growing consumer market in the East. As the western states prospered, they also became important markets for industrial goods from the East, such as clothes, linens, plows, rifles, and shovels. A railroad employee, R.W. Sears, started one of the most famous mail-order businesses with the Sears Catalog. Sears, Roebuck, and Company went on to become the world’s largest retailer.

With the westward expansion opened by the military and government for commercial exploitation, railroads and telegraph lines soon crisscrossed the country and conquered the West. The Buffalo was the first victim of the locomotive. In some places, miles of bones and rotting hides could be seen alongside the railway. The end of the Buffalo stirred up the last resistance from the native Indians. Just days before the country celebrated its hundredth centennial, news spread that General Custer had met his demise at Little Big Horn. But his “last stand” on June 25th, 1876, proved to be more of an ending for the Indians as they soon lost their cherished Black Hills and an additional 40 million acres of promised reservation lands. The markets for fresh meat in the East created the era of the cowboy, as steers were herded north from Texas and other MidSouth states to the railroads that were hungry for business. Chicago meatpackers invented the assembly line and other technological processes such as refrigerated cars to streamline the of supply line of fresh meats from ranches to local butchers.

Notes

[1] Data on incorporating states from The Permanent Frontier by Haig Babian; Gerald R Rosen; Institute of Economic Affairs, New York University as published in (1961) p. 40.
[2] A major source from the time period is “The making of the U.S. transcontinental telegraph line.” By James Gamble. Harper’s Weekly, November 23, 1861. Library of Congress, Prints and Photographs Division.
[3] Eicher, D.J. (2002) The Longest Night: A Military History of the Civil War. NY: Simon and Schuster. One of the few accounts of the Civil War that addresses the issues of communications and transportation.
[4] Information on Leland Stanford from the history section of the Stanford University website accessed on May 8, 2015. [5] From the PBS website Biography: Leland Stanford (1824-1893) accessed the same day. Leland Stanford went on to become the Governor of California in 1871 and a US Senator in 1885.
[5] Information on the telegraph’s role in the celebration of the transcontinental railroad from The West, a documentary by Ken Burns.

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AnthonybwAnthony J. Pennings, PhD is a professor at the State University of New York, Korea. Previously he was a professor of Global Media at Hannam University in South Korea and he taught at St. Edwards University in Austin, Texas. For most of his career, he was on the faculty of New York University. His first position was at Victoria University in Wellington, New Zealand.

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